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Business context
Starting point of the HoReCa career while studying: frontline service, standards and daily restaurant discipline.
Apr 2010 — Aug 2013 · FULL CASE
Blin House · Arkhangelsk
Starting point of the HoReCa career while studying: frontline service, standards and daily restaurant discipline.
ROLE
Waiter
02
My scope
This case separates my personal scope from the wider work of the team, owners, contractors and partners.
WHAT I PERSONALLY LED
Responsibilities, decisions and implementation
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Guest service
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Restaurant standards
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Daily shift discipline
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Frontline teamwork
OUTCOMES
Reported results
01
Received company recognition as Waiter of the Year
Historical commercial figures on this page are based on Denis Mironov’s résumé, project materials and personal account. They are presented as reported operating results, not independently audited financial statements.
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