Product strategy & specification
Business logic, customer journeys, prototypes, specifications, architecture, roadmap and product economics.
AI · APPS · CRM · LOYALTY
I can design and deliver an application or kiosk as a standalone product—from business logic and prototype to backend, hardware, integrations, release and analytics. The solutions can serve restaurants, hotels, spas, wellness, events and other service businesses. My advantage is connecting development to real operating economics.
Business logic, customer journeys, prototypes, specifications, architecture, roadmap and product economics.
Mobile applications, PWAs and web interfaces for guests, teams, owners and partners.
APIs, POS/KDS, reservations, payments, CRM, loyalty, catalogues, orders, wallet and multi-property integrations.
AI assistants, recommendations, support, content workflows, routine automation and quality control.
Events, funnels, cohort analysis, dashboards, A/B tests, intelligent upsells and product optimisation.
Development leadership, code contribution, QA, release, post-launch analytics and modular evolution.
Ordering and payment kiosks, digital menu, modifiers, upsell, receipt printing and POS, KDS, CRM and loyalty integrations.
Unified solutions for restaurants, hotels, spas, wellness, events, delivery and service companies—with one customer account.
SELECTED PRODUCT WORK
My product work includes smart ordering, self-service kiosks, digital menus, song queues, table-to-table chat, cashback, visit rewards, ReMarket CRM, POS/KDS, reservations, payments, memberships, hotel/spa/events, wallet, push, QR, analytics and multi-property architecture.

DELIVERED PRODUCT
A 26-page presentation of the product delivered for The Voice: guest journey, menu and ordering, karaoke, table-to-table chat, loyalty, games, Karina AI, content management, analytics, marketing mechanics and modular architecture for further scaling. The presentation is currently in Russian.
26 pages · PDF · Russian edition
WEB APPLICATION CONCEPT
This is a product concept showing what we can build for BABOU: 32 screens for one connected guest ecosystem. The blueprint covers registration and CRM, personalised home, loyalty and QR, restaurant ordering, wellness, memberships, events, stays, concierge, shop, payments, bookings, notifications, shared journeys and further modules. Each screen specifies functionality, actions and navigation, motion and UX, backend states and cross-module flows. The document is currently in Russian with an English-first interface concept.
33 pages · 32 screens · PDF · functional specification