Jul 2023 — Nov 2025 · FULL CASE

KAIF Spa & Sauna

Premium wellness and hospitality business on Koh Samui built from concept to operating commercial project and later strengthened through renovation, service development, marketing and cost control.

ROLE

Founder & CEO · Launch and operating lead

01

Business context

Premium wellness and hospitality business on Koh Samui built from concept to operating commercial project and later strengthened through renovation, service development, marketing and cost control.

02

My scope

This case separates my personal scope from the wider work of the team, owners, contractors and partners.

WHAT I PERSONALLY LED

Responsibilities, decisions and implementation

01

Strategy and operating management

02

Full P&L, budgeting and cash-flow planning

03

Business model, pricing and commercial offers

04

Investor search and counterpart negotiations during launch

05

Location, renovation, contractors and procurement

06

Team recruitment, leadership and performance management

07

Saunas, pool filtration, equipment, kitchen and guest areas

08

Marketing, brand development, sales and customer experience

09

SOPs, process standardisation and management reporting

10

Supplier management, licensing and partnerships

OUTCOMES

Reported results

01

Business created from scratch from concept and operating model to commercial operation

02

Reported average spend increased from about ฿600 to ฿1,200

03

Google rating reported from 4.7 to 4.9

04

Repeat-guest share reported at about 40%

05

Approximately 20 employees during the operating period

Historical commercial figures on this page are based on Denis Mironov’s résumé, project materials and personal account. They are presented as reported operating results, not independently audited financial statements.
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KAIF Spa & Sauna — Full Case